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A little help / ShiftHue

ShiftHue support

Getting started, solving a hiccup, or sending an idea. You’re in the right place.

Awaiting App Store approval

Let’s figure it out.

How do I create and plan a shift?

Open Shifts and add a shift. Choose a name, label, colour, start time and duration, including overnight hours. In Calendar, select that shift and tap the dates you work. Your plan can span months and years.

Why can’t I see my calendar for export?

Use Settings → Export / update calendar and allow Calendar access when prompted. In iPhone Settings, check ShiftHue’s Calendar permission and make sure the destination calendar is writable. A Google calendar must be configured as a system calendar account; installing the Google Calendar app alone is not enough.

Do calendar events update automatically?

No. Run Export / update calendar again after changes. An ICS file is a snapshot for manual import, not a subscription or continuous sync. Events already exported are managed separately from your local schedule and can remain after you remove the app.

Why didn’t a reminder arrive, or why did I get two?

Enable shift reminders in ShiftHue and check iPhone Settings → Notifications → ShiftHue, including Focus settings. Opening the app refreshes the upcoming reminder window; iOS controls delivery. If both local reminders and Calendar alerts are enabled, use the “Calendar alert replaces ShiftHue reminder” setting where appropriate, then export again after alert changes.

How do I keep a backup or move my schedule?

In Settings, choose Save backup and save the JSON file somewhere you can access later. Keep an up-to-date copy before changing devices. Restore backup replaces the current schedule, so save a copy of that schedule first. Files or iCloud Drive storage is separate from the app; ShiftHue does not provide its own cloud sync.

What if a widget looks out of date?

Open ShiftHue and check that the saved schedule is current. iOS controls when widgets refresh, so updates may not be immediate. If it stays stale, remove and add the widget again, without deleting the app.

Is there a trial, subscription or purchase to restore?

The submitted version is a one-time paid download with unlimited scheduling. It has no subscription, in-app purchase or restore-purchase button. The app is awaiting App Store approval and is not yet available for public download.